Shipping Policy
Thank you for shopping with digitalsignalsinc (https://digitalsignalsinc.com). We are committed to delivering your order in a timely and secure manner throughout the United States and internationally.
1. Order Processing
- All orders are processed within 1–3 business days (excluding weekends and U.S. holidays) after receiving your order confirmation.
- You will receive a shipment notification email with tracking information once your order is on the way.
- During peak seasons or promotional sales, processing times may be slightly delayed.
2. Shipping Options & Delivery Estimates
We offer multiple shipping options based on your location:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (USA) | 5–10 business days | Calculated at checkout |
| Expedited Shipping (USA) | 2–5 business days | Calculated at checkout |
| International Shipping | 7–21 business days | Varies by location |
Please note: delivery times are estimates only and may vary based on your location, weather conditions, customs inspections, or carrier delays.
3. Shipping Locations
We currently ship to:
- All 50 U.S. states, including Alaska and Hawaii
- Select international destinations (shipping availability is shown during checkout)
- For U.S. territories or APO/FPO addresses, please contact us at support@digitalsignalsinc.com to confirm availability.
4. Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can use this number to track your order via the carrier’s website.
5. Shipping Carriers
We work with trusted delivery partners including:
- USPS
- FedEx
- UPS
- DHL (for international orders)
We select the best carrier based on your delivery location and selected shipping speed.
6. Delivery Delays & Address Issues
Digital Radio Dealership is not responsible for:
- Delays caused by the carrier
- Orders returned due to incorrect or incomplete shipping addresses
- Additional charges, including re-delivery fees for failed deliveries
Please double-check your shipping address before completing your purchase.
7. Lost or Damaged Packages
If your item is lost or arrives damaged, please contact us within 7 days of delivery:
- Provide your order number and, if applicable, photo evidence of any damage
- We will investigate with the carrier and offer a replacement or refund as appropriate
8. International Shipping
We now offer international shipping to select countries.
- Delivery time: Estimated 7–21 business days depending on the destination and local customs process.
- Customs & Duties: International customers are responsible for any applicable import taxes, duties, or customs fees.
- To check if we ship to your country, start the checkout process or contact us at support@digitalsignalsinc.com.
Please note: International shipments may face customs-related delays beyond our control.
9. Contact Us
For any shipping-related questions or concerns, reach out to: 📧 support@digitalsignalsinc.com
Thank you for choosing digitalsignalsinc – home of top-quality internet radios, accessories, and refurbished Mondo+ Classics.
Effective Date: June 13, 2025